Frequently Asked Questions (FAQ)
We are an unmanned facility, a door code and instructions will be emailed to you on your confirmation email.
| Q: How much does it cost to rent a bay? A: Simulator bay rentals are charged by the hour, not per person. Up to 4 players can share a bay at no extra cost. $30/hour + tax | Q: Do I need to book in advance? A: Yes, a reservation is required. We are usually unstaffed and our software only works for the selected time range. | Q: Do I need to bring my own clubs? A: Yes, golfers need to bring their own clubs. |
| Q: Can beginners play here? A: Absolutely! Our simulators are beginner-friendly, with adjustable tee settings, practice ranges, and fun mini-games. | Q: How long does it take to play 18 holes? A: On average, 2 players can complete 18 holes in about 2 hours. Groups of 4 typically take around 4 hours. | Q: How many people can play in one simulator bay? A: Each bay comfortably accommodates up to 4 players. Larger groups can book multiple bays or reserve the whole facility. |
| Q: Do you serve food and drinks? A: No. Outside food and drinks are allowed though. | Q: Can I host an event or party at Niagara Golf Garage? A: Yes! We welcome birthday parties, corporate outings, and private events. Contact us for event packages and availability. | Q: What should I wear? A: Comfortable clothing and golf shoes or clean sneakers are recommended. Spiked golf shoes are not allowed indoors. |
Membership FAQ
| Q: Where do I signup? A: Right from our website, click on “memberships” and you can use the online portal to signup and book a reservation same day! | Q: Can I cancel a membership whenever I want? A: Yes, you can unsubscribe from the member area at any time. | Q: Do unused hours roll to the next month? A: No, Your hours will reset every month. |
| Q: Do prices ever change? A: Terms are likely and can change at any time. | Q: If I cancel with hours left, can I still use them? A:Yes, you can still use your unused hours up until the last day of your membership. | Q: Can I change the duration of my bookings? IE have 15-1 hour sessions? A: Yes, just email or text us and we can do it very easily. You will need to have us change it every month though. |
| Q: Are there booking restrictions? A: No. We have had members book both bays for parties. | Q: Do you raise membership prices? A: The price of memberships do change, but once you are signed up, that/s the price you pay on a monthly basis. | Q: Is this the best deal in Western New York? A: Yes. |